What makes this different from hiring an agency?
You work directly with the person doing the work. There is no account manager relaying instructions to a media buyer you never meet, and no junior handoff after the pitch. The tradeoff is honest: a solo practice takes on fewer clients and does not offer paid social, SEO, or creative production.
What does it cost?
Management is a flat monthly fee, not a percentage of your ad spend. The fee is set by account complexity and the work the account actually needs, so it does not rise simply because you increased budget, and I have no incentive to grow your spend rather than your results. Management starts at $2,500 per month. A short strategy call gets you an exact quote with no commitment.
Do you start with a paid audit or a free one?
Paid, and credited in full against your first month if we go ahead. A full audit of the account, the conversion tracking, and the product data is $1,500. If you hire me, that comes off the first invoice, so the audit effectively costs nothing. If you do not, you keep the findings and the prioritized action list. You get real diagnostic work rather than a sales pitch dressed up as a free audit.
How long am I committed for?
The first term is 90 days, and after that it runs month to month with 30 days notice. The initial term exists because structural changes to Search, Shopping, and Performance Max need time to gather enough data to be judged fairly, and cancelling at week six usually means paying for the disruption without ever seeing the result. The paid audit comes first, so you see exactly what I would do before committing to any of it.
What do I keep if the engagement ends?
Everything. I work inside your own Google Ads and Merchant Center accounts, so the campaigns, the historical data, and the structure belong to your business. If we stop working together you keep all of it, including the exported change history from Cardinal explaining why each decision was made. There is no manager account holding your campaigns and nothing you need to rebuild from scratch.
How often will we actually talk?
You get a recorded walkthrough of the account every month covering what changed, what it means, what I recommend next, and what I deliberately left alone. Between those, Cardinal holds your reporting, account health, and reviewed recommendations, and Guardian checks budget pacing, spend anomalies, and feed health daily. Questions come straight to me rather than to an account manager.
Why a recorded walkthrough instead of a standing weekly call?
Because a recurring status call is mostly a worse version of a document. A recording can be watched when it suits you, forwarded to anyone who needs the context, and rewatched when a decision comes back up three months later. It also means the time goes into the account rather than into narrating it. This model only works because the reporting layer is a live portal rather than a monthly PDF, which is why the walkthrough can be a summary instead of the only time you see the numbers.
What if my team wants a weekly call?
Then this probably is not the right fit, and it is better to find that out now than in month two. A standing weekly sync is not the model here. Some brands genuinely need that rhythm and there are good consultants who work that way. If you are unsure, raise it on the discovery call and we can be honest about whether the working style matches before either of us commits.
Do you only work with Shopify brands?
No. Shopify, WooCommerce, BigCommerce, and custom storefronts are all workable. What matters is that there is a real product catalog and meaningful paid search spend behind it, not which platform the store runs on.
How fast will I see results?
Some wins land in weeks, usually where spend is being wasted outright or a tracking error is distorting the picture. Durable gains come from cleaner structure, accurate measurement, and healthy product data, and those take longer because the campaigns need enough data for the results to mean anything.
Will you make changes without telling me?
No. Recommendations are written up and reviewed before they are applied, and every account change is logged with the reasoning behind it. AI helps me draft internal analysis and review large volumes of search-term and product data, but it never applies a change. Every account change is made manually.
What if paid search is not my real problem?
Then I will tell you on the call rather than after you have signed. Plenty of ecommerce performance problems are product data, tracking, landing page, margin, or inventory problems wearing a paid search costume, and selling you management would not fix any of them.